At www.charmluxh.shop, we believe that trust is the foundation of every meaningful relationship—including the one we build with you. Your privacy isn’t just a legal obligation; it’s a commitment we take seriously. This policy outlines how we collect, use, and protect your personal data while you explore our curated collection of jewelry and accessories designed to reflect your unique style.

To provide a seamless shopping experience, we gather two types of information: automated data (like your IP address, device type, and browsing behavior) and voluntary details you share during checkout or account creation. The latter may include your name, shipping address, payment details, and preferences—such as your love for layered necklaces or gemstone rings—to tailor our services to you.

Every piece of information serves a purpose. Order details ensure your favorite earrings reach you promptly, while browsing patterns help us refine product recommendations (think: suggesting ocean-inspired anklets if you’ve admired shell designs). We also analyze aggregated data to improve website functionality, respond to customer service inquiries, and occasionally send personalized promotions—always with your consent.

Like delicate clasps on a necklace, cookies hold things together. Essential cookies keep your cart intact during visits, while performance cookies (from tools like Google Analytics) help us understand how customers interact with our Earrings Series or Anklets Collection. Marketing cookies may show you ads for our latest choker necklaces on social media—but you can adjust these preferences anytime via your browser settings.

Your data is as precious as the jewelry we craft. We employ SSL encryption for transactions, regular security audits, and strict access controls to prevent unauthorized breaches. Payment details are processed through PCI-compliant gateways, ensuring your financial information remains confidential.

Trusted partners assist in delivering your orders and enhancing your experience. Shipping carriers receive only necessary delivery details, payment processors handle transactions securely, and analytics providers offer insights—never selling your data. A full list of partners is available upon request.

You’re the curator of your data. Request access, corrections, or deletion of your information by emailing [email protected]. We’ll respond within 30 days. For cookie preferences, most browsers allow adjustments under "Privacy Settings." Questions? Our team is here to help.