Hey there! We’re Charmluxh, and if you’re reading this, chances are you’ve got something on your mind. Maybe it’s a question about that gorgeous handbag you’ve been eyeing, or perhaps you just want to share your thoughts—either way, we’re all ears.
Fun fact: Our founder, Sarah, still replies to every single email herself. It started as a way to stay connected during our early days, and honestly? She wouldn’t have it any other way. There’s something special about hearing directly from the people who love our products as much as we do.
Whether you’re curious about shipping times or just want to chat about your latest purchase, here’s how to reach us:
Prefer typing? Our live chat is buzzing during business hours, or you can drop us a line using the form below. (Pro tip: Mention your favorite dessert in the message—we’ve been known to include recipe recommendations.)
Here’s the thing—we don’t just sell accessories; we build relationships. When you told us last month that the strap on our bestselling tote needed reinforcing, we redesigned it within a week. That’s the power of your feedback.
So go ahead, hit us with your best shot. Compliments, critiques, or even your grandma’s secret for keeping leather shiny—we’re here for it all. After all, you’re the reason we do this.
P.S. If you’re ever in Mansfield, let us know! We’ll save you a seat (and maybe a sample or two) at our studio.
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